Shipping policy

Last updated: 16 September 2026

Where we deliver

We accept orders for the delivery addresses that checkout offers as a shipping option. If your address isn't available at checkout, email hello@fromtinyhands.com before ordering to check availability.

Processing and delivery

Once your order is placed, we begin processing it for shipment. Estimated delivery times vary by destination and are shown at checkout before you complete your order. Once your order ships, you will receive tracking information by email. These are estimates, not guaranteed dates; customs clearance, public holidays, remote locations, and carrier delays can extend delivery.

Shipping charges

The shipping charge for your order, and any applicable free-shipping offer, is shown at checkout before payment, in your checkout currency. Any customs or import charges not collected at checkout may be assessed by the destination country's authorities.

Tracking and delivery issues

When tracking becomes available, it will be added to your order details. Please check your delivery address carefully at checkout. If your delivery is delayed, appears lost, or arrives damaged, contact hello@fromtinyhands.com and we will investigate and resolve the issue. Your applicable consumer rights are unaffected.

Seller

From Tiny Hands is the seller of your order and your point of contact for any shipping questions.